How far in advance should I book?
Three weeks is our minimum lead time — more for larger or detailed builds. Popular pieces and weekend dates book up fast, especially in peak wedding season, so the sooner you reach out, the better.
How do I hold my date?
A 50% deposit reserves your piece and your date; the remaining 50% is due the day before your event. Your project date isn't secured until the deposit is received. We accept Zelle and credit card (3.5% service fee).
Do you deliver, or do I pick up?
Both. Pick-up from our Bloomingdale, Illinois workshop is free by appointment, or we can deliver for a fee depending on the distance and the size of the piece.
Do you set everything up?
Yes — if you'd like, we set on-site so you don't lift a thing, then return to pack it all up. Just let us know the venue details.
Can I buy a piece instead of renting?
Absolutely. We'll build a fresh one to your specs in your palette — same craftsmanship, yours to keep.
Can you build something custom?
That's our favorite part. Send a sketch, an inspiration board, or that thing you saw on Pinterest — Masooma sketches, Habib builds. Custom work needs a three-week minimum lead time.
What's your cancellation / returns policy?
Custom and made-to-order pieces are final sale — no returns. Deposits hold your date and reserve materials, so they're non-refundable. If plans change, reach out as early as you can and we'll do our best to help.
What areas do you serve?
We're based in Bloomingdale, IL and deliver throughout the greater Chicagoland area, as well as neighboring states. For purchases and custom builds, we can ship nationwide.